Resetting dbWatch Control Center Admin Account

Before resetting your admin account, you must be familiar with your working directory. By default, dbWatch Control Center will create a directory in C:\ProgramData\dbWatchControlCenter .If you are not sure, you can open the dbWatch Logo or go to Help > About dbWatch. Another note is you need to also be familiar with your dbWatch Service Name. Make sure you accomplish those things before attempting to do soft reset your dbWatch Control Center.

Resetting admin account

The first thing to do is to close your running dbWatch application. Either exit your application or click on “X”. Afterwards, open “Services” by searching it in your search bar. Stop the dbWatch Control Center Service for the time being. We need this step in order to successfully make alterations to dbWatch’s files.

Once the dbWatch Service has stopped, go to C:\ProgramData\dbWatchControlCenter\config\domain\ . Then locate the domain directory for your domain.

In this directory you can find the file authentication.xml. The file is write protected so editing it will require an editor to be opened as administrator.

For the user you want to reset the password entry from:

<password algoritm="SHA-512" salt="vGWwBQ==" value="7iaw3Ur350mqGo7jwQrpkj9hiYB3Lkc/iBml1JQODbJ6wYX4oOHV+E+IvIh/1dsUNzLDBMxfqa2Ob1f1ACio/w=="/>

to

<password algoritm="" salt="" value="newpassword"/>

Example file with user testold and user testnew.

<?xml version="1.0" encoding="UTF-8"?>
<authentication-configuration>
	<user name="testnew@domain:test.dbwatch.com">
		<identified_by authority="password">
			<password algoritm="" salt="" value="newpassword"/>
			<kerberos value=""/>
		</identified_by>
	</user>
	<user name="testold@domain:test.dbwatch.com">
		<identified_by authority="password">
			<password algoritm="SHA-512" salt="vGWwBQ==" value="7iaw3Ur350mqGo7jwQrpkj9hiYB3Lkc/iBml1JQODbJ6wYX4oOHV+E+IvIh/1dsUNzLDBMxfqa2Ob1f1ACio/w=="/>
			<kerberos value=""/>
		</identified_by>
	</user>
</authentication-configuration>

Save the file changes and after that, start the dbWatch service and open the dbWatch Control Center monitor. The plaintext password will be encrypted and written back to the file.

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